About six months after the foundation’s conversion to Opti-Script, an orthopedic surgeon publically thanked me for the much improved turnaround time of his dictations.  Quick access to his dictations positively affected his delivery of care and the patient experience.

Katherine Manual
Vice President & COO
Santa Cruz Medical Foundation

When our healthcare facility made the decision to outsource, Opti-Script handled the re-badging of our employees, thus alleviating their stress of looking for other employment, and most importantly assuring that our account would retain our qualified and already-trained employees.  Opti-Script has efficiently handled the majority of our acute care transcription.  Since we are a trauma center, meeting our TAT was mandatory, and Opti-Script consistently fulfilled this requirement.  Our concerns and issues were always addressed in a timely and satisfactory manner.

Sandy Adams
Manager of Word Processing
The Guthrie Clinic and Robert Packer Hospital

The timely responses and assistance that we get from our account manager and her team is great!  They have been a pleasure to work with. Working with the IT folks has been great - they are always so helpful, knowledgeable, and ready to troubleshoot any problems we are having.

Karen Tinney
Director, Health Information Services
Ephrata Hospital

I’ve used Opti-Script at two different hospitals and have always found them flexible and responsive to our needs. They have great quality and you can depend on them.

Shelly Harris
HIM Director
Jones Memorial Hospital

The Go-Live process with Opti-Script was very smooth and uneventful; their Project Team is very organized, knowledgeable and attentive to details and follow-up tasks.  I have been very pleased with their services. 

Sigrid Warrender
Director of Health Information Services
Frankford Hospital/Thomas Jefferson University System